FAQ

–Yes! Our pool is heated year-round to 85 in the hotter months and 89 in the winter months.

–Yes, there is an annual registration fee of $25 for all students

We offer a multi-student discount: the first student pays $25, and each additional student gets $5 off, with a minimum fee of $15.

– A swimsuit & towel; goggles are optional but recommended.

If your child is 3 or under or not potty trained they are required to wear:

Disposable Swim Diaper– Must be worn as the first layer.

Reusable Swim Diaper– Worn over the disposable swim diaper for added protection.

Swimsuit– Must be worn over both diapers.

–Our private lessons are perpetual, meaning they automatically renew each month unless you notify us otherwise. This provides consistent scheduling and ensures your spot is reserved.

Our group lessons (when available) are offered in 4-week sessions, providing a structured timeframe for students to develop their skills and progress.

– For the best results, we recommend attending lessons 2-3 times a week to maintain consistent progress and build strong swimming skills.

–PRIVATES:

We require at least 24 hours notice of an expected absence to receive credit for a makeup class. 

We allow one makeup per month.

To accommodate rescheduling, we offer two designated Saturdays each month for makeups or rescheduled lessons. 

If you are unable to attend on the designated Saturday or if notice is provided less than 24 hours (or not at all), the lesson will be considered forfeited.

GROUPS:

If a student misses a scheduled group class, there will be no makeup sessions offered during the week. However, you can book a makeup lesson on one of our Saturday private makeup days for the price of a private lesson. Please plan accordingly to ensure consistent attendance and progress.

– Yes! We offer a sibling discount of $5 off – the first child is charged full tuition, and any additional children receive $5 off the original tuition price. 

*THIS DISCOUNT IS ONLY APPLIED FOR PRIVATE LESSONS

–Reach out to us via email, call, or text! We will try our best to accommodate your schedule!

Email: swim@macssports.com

Phone: 727-741-5657

– Swim lessons are always in season! Swim lessons are offered year-round to help our students maintain and improve their swimming skills and water safety knowledge. Our Perpetual lessons are also convenient as they’re provided on a schedule that works with yours. You’ll always have the option to change your lesson times if available.

– While we cannot guarantee that there will be an available spot on your preferred day and time with your favorite instructor, we’ll do everything we can to work with your schedule and preferences.

–There is no “one size fits all” swim program and our program is completely customized to the student’s individual needs.

The student’s progress is determined by desire, attitude, level of fear, and confidence. Some students take to the water quickly and others are much more hesitant – either is completely normal. Remember the student is learning a new skill, and with learning anything new, this can be frustrating at times – please have patience! The most important thing – is never compare the student’s progress to another. All students are different and our instructors are here to push them, but we need to allow them to learn at their own pace.

– We recommend continuing lessons until you are comfortable with your child’s skill level. The more lessons your child takes, the stronger and safer swimmer he or she will become. Every child learns at a different rate.

– YES! Fear may pop up during any swim lesson, especially in the first few lessons. This is absolutely normal! Remember, when learning a new skill, children may get frustrated, scared, or just not feel up to swimming that day – this is where the tears are coming from.

– At Mac’s, the health and safety of our swimmers are our top priorities. To ensure a safe environment for all, please refrain from attending swim lessons if your child is experiencing:

•  Fever
• Diarrhea 
• Vomiting
• Or any contagious illness such as pink eye or rashes.

 We recommend being symptom-free for at least 24 hours before returning to lessons. By staying home when unwell, you help protect the health of our staff and other swimmers.

– As our indoor pool is safely grounded, lessons will continue during thunderstorms or lightning. However, we understand if you choose not to attend, your safety is always our top priority. Please note that if you cancel within 24 hours or after your second absence in a month, rescheduling will not be available.

Tropical storm/Hurricane

In the event of a hurricane or severe weather conditions, safety is our top priority. If a hurricane warning or evacuation is issued for our area, all swim lessons will be canceled until further notice. We will communicate cancellations via email, or text.

Makeup Classes: Canceled lessons due to hurricanes will be eligible for makeup classes, which will be scheduled once it is safe to reopen. These makeups will not count toward the monthly makeup limit and will be scheduled separately.

Rescheduling: We will work to provide available makeup options as soon as possible, based on pool and instructor availability.

No Refunds: While we do not offer refunds for missed lessons due to hurricanes, we will ensure ample opportunities for rescheduling makeup classes.